Privacy Policy

Introduction

David Dodds Associates Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This policy outlines how we handle your personal data in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. What kind of personal information do we collect?

1.1 We may collect, store, and use the following types of personal information from you:

o    Information about your computer and use of our website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths);

o    Information you provide to us when you make an enquiry, subscribe to our email list, make a purchase, or contact us in any other way (which can include your name, address, email address, phone number and card details).

1.2 If you provide another person’s personal information to us, you must first obtain that person’s consent to both the disclosure and processing of that personal information in accordance with this policy.

2. How do we use your personal information?

2.1 We may use your personal information to:

a. administer our website and business;

b. personalise our website for you;

c. process your enquiries and send you work products relating to services purchased form us;

d. send statements, invoices and payment reminders to you, and collect payments from you;

e. send you non-marketing communications;

f. send you email notifications;

g. send you our email newsletter if you have requested it (you can opt out anytime);

h. send you marketing communications relating to us which we think may be of interest to you, by post or, where you have specifically agreed to this, by email;

i. deal with enquiries and complaints made by or about you;

j. keep our website secure and prevent fraud;

k. verify compliance with terms and conditions governing the use of our website.

3. Who do we share your information with?

3.1 We will not provide your personal information to third parties, except as set out in this policy.

3.2 Specifically, we will not (unless we have your express consent), supply your personal information to any third party for the purpose of third party direct marketing.

3.3 Financial services providers including Stripe, PayPal and Xero. We share your information with them only to the extent necessary for the purposes of processing payments you make to us.

3.4 We may disclose your personal information to our employees, officers, insurers, professional advisors, agents, suppliers or subcontractors but will only do so far as is reasonably necessary for the purposes set out in this policy.

3.5 We may also disclose your personal information:

a. if we are required to do so by law;

b. in connection with any ongoing or prospective legal proceedings;

c. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

d. to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling.

4. How long do we keep your information?

4.1 Your personal information will not be kept for longer than is necessary for fulfilling the purpose it was obtained for.

4.2 We will retain documents (including electronic documents containing personal data:

a. to the extent we are required to do by law;

b. if we believe the documents may be relevant to any ongoing or prospective legal proceedings; and

c. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

5. How do we protect your personal information and what must you do to protect it?

5.1 We take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of the personal information we obtain.

5.2 We store all personal information on our secure (password and firewall protected) servers.

5.3 All electronic financial transactions entered into using our payment processors will be protected by encryption technology.

5.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

6. What if things change?

6.1 Please let us know if the personal information we hold about you needs to be corrected or updated.

6.2 We may update this policy from time to time by publishing a new version on our website, so check this page occasionally to ensure you are happy with any changes.

7. How do we use cookies on our site?

7.1 Our website uses cookies.

7.2 A cookie is a file containing an identifier (string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

7.3 Cookies may be either ‘persistant’ or ‘session’ cookies. Persistent cookies will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date. Session cookies will expire at the end of the user session, when the web browser is closed.

7.4 Cookies do not typically contain any information that personally identifies a user, but personal information we store about you may be linked to the information stored in and obtained from cookies.

7.5 We may use both session and persistent cookies on our website.

7.6 Most browsers will allow you to refuse to accept cookies, and you can delete cookies already stored on your computer. However, this may have a negative impact on website usability.

If you have any questions about the way we collect or store personal information or the use of cookies on our site, please contact us by email: admin@daviddoddsassociates.com